Eminent hdMedia Stream Manual Page 20

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ENGLISH
Subtitles: SRT, SUB (VobSub, Subviewer), SMI, SSA, ASS, MKV (VobSub,
SRT) subtitle
Playlists: PLS, WPL, M3U
Q: I am playing a file which has digital sound. My television is connected to the
media player using a DVI adapter plug, but I do not hear any sound. How is this
possible?
A: Perhaps the media player is not set to digital sound, or, you are not using the
optical connection of the media player. You have to set the media player to digital
sound, and in case of a DVI adapter plug, you have to use the optical connection
of the media player in order to hear the digital sound.
11.0 Service and support
This users manual has been carefully written by Eminent’s technical experts.
If you have problems installing or using the product, please fill out the support form at
the website www.eminent-online.com/support.
12.0 Warranty conditions
The five-year Eminent warranty applies to all Eminent products unless mentioned
otherwise before or during the moment of purchase. When having bought a second-
hand Eminent product the remaining period of warranty is measured from the moment
of purchase by the product’s first owner. The Eminent warranty applies to all Eminent
products and parts inextricably connected to and/or mounted on the main product.
Power supply adapters, batteries, antennas and all other products not integrated in or
directly connected to the main product and/or products of which, without reasonable
doubt, can be assumed that wear and tear show a different pattern than the main
product are not covered by the Eminent warranty. Products are not covered by the
Eminent warranty when subjected to incorrect/improper use, external influences
and/or when opened by parties other than Eminent.
13.0 Declaration of Conformity
To ensure your safety and compliance of the product with the directives and laws
created by the European Commission you can obtain a copy of the Declaration of
Conformity concerning your product by sending an e-mail message to: info@eminent-
online.com. You can also send a letter to:
Eminent Computer Supplies
P.O. Box 276
6160 AG Geleen
The Netherlands
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