Eminent EM6561 Installation Guide download pdf (Page 45)

45 | ENGLISH

Q: Why can't I add my e-Domotica device to the e-Centre 2?

A: Check the following:

• An e-Domotica device can only be added to an e-Centre 2 when the

device is 'empty'. The light on the device will blink slowly to show that it

is not connected to an e-Centre 2. If the light of the device is not

blinking slowly, please empty the device with the button 'remove' or

'reset' in the webpage of the e-Centre 2.

• Make sure the e-Domotica products you want to add, are in close

range of the e-Centre 2. Once the products are assigned, you can

place them on the desired location.

• When asked during the setup wizard, press the button (binding,

connect or on/off button) on the product 3 times within one second to

assign the product to your e-Centre 2

10.0 Service and support

This users manual has been carefully written by Eminent’s technical experts. If you

have problems installing or using the product, please fill out the support form at the

website www.e-domotica.com/support.

You can also contact us by phone. Below you will find a list with phone numbers for

each supported country.

Country Phone number Rate per minute*

Belgium (Dutch) 070 277 286 €0.30

Belgium (French) 070 277 286 €0.30

Denmark +45 69918565 Local Costs

Finland +35 8942415826 Local Costs

Germany 1805 982 234 €0.14

Italy +39 0240042016 Local Costs

Norway +47 21075033 Local Costs

Spain 807 080 042 €0.41

Sweden +46 840 309985 Local Costs

The Netherlands 0900-3646368 €0.45

UK 905 871 0013 £0.30

* Rates mentioned in this table do not include cell phone charges.

11.0 Warning and points of attention

Due to laws, directives and regulations set out by the European parliament, some

(wireless) devices could be subject to limitations concerning its use in certain

European member states. In certain European member states the use of such devices

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Eminent EM6561 Installation Guide Page 45