Eminent hdMEDIA User Manual download pdf (Page 27)

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ENGLISH

User name: usb

Password: Random password

The FTP function can not be secured. Therefore, do not make the FTP server

accessible from the internet. Only use the FTP function within your own network!

15.0 Frequently Asked Questions and other

related information

The latest Frequently asked questions for your product can be found on the support

page of your product. Eminent will update these pages frequently to assure you have

the most recent information. Visit www.eminent-online.com for more information about

your product.

If available, firmware updates will be downloadable using your computer’s web

browser. After downloading the firmware file(s), the downloaded file(s) need to be

unpacked. The firmware file(s) and ‘Readme’ files will be available after unpacking.

Before updating your firmware, make sure you have read the ‘Readme’ files. These

files will contain instructions how to update your device properly.

Note: Read the installation instructions before updating your media player!

16.0 Service and support

This users manual has been carefully written by Eminent’s technical experts. If you

have problems installing or using the product, please fill out the support form at the

website www.eminent-online.com/support

You can also contact us by phone. Below you will find a list with phone numbers for

each supported country.

Country Phone number Rate per minute*

Belgium (Dutch) 070 277 286 €0.30

Belgium (French) 070 277 286 €0.30

Denmark +45 69918565 Local Costs

Finland +35 8942415826 Local Costs

Germany 1805 982 234 €0.14

Italy +39 0240042016 Local Costs

Norway +47 21075033 Local Costs

Spain 807 080 042 €0.41

Sweden +46 840 309985 Local Costs

The Netherlands 0900-3646368 €0.45

UK 905 871 0013 £0.30

* Rates mentioned in this table do not include cell phone charges.

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Eminent hdMEDIA User Manual Page 27